Corona Library :: Literacy as a tool: Library director finds niche in helping folks

Literacy as a tool: Library director finds niche in helping folks
Press Enterprise: July 1, 2005 by Jerry Soifer

Steve Armstrong, a former businessman-turned-librarian, knows about transformations. Armstrong has been a record-store assistant manager, a paint company accountant and a hospital accountant.

Then Armstrong took an interest in literacy, earning a bachelor's degree from the University of La Verne in 1990 and a master's degree two years later. Now, at 47, he's the director of special services for Corona Public Library. He oversees the literacy program, community liaison, outreach office, the heritage room and the library foundation.

He lives in Rancho Cucamonga with his two golden retrievers. "He's really found his niche," said John Zickefoose, Corona's community liaison at the library. "People think of libraries as books. We're far more than that. We're taking care of people. He's really good at that."

On July 16, Armstrong will oversee the transformation of the library into a variety of settings from Agatha Christie's 1934 mystery novel, "Murder on the Orient Express," as part of a fundraising event.

The children's room will become Istanbul, Turkey, where food such as spicy shrimp skewers will be served. The teen area will become Milan, Italy, with appropriate food. The periodicals section will become the Serbian capital of Belgrade with shepherd's bread on the menu.

The community room will take on a Paris theme with mini-cream puffs covered with chocolate sauce being served. Children from the Christian Arts Theater are scheduled to sing and dance.

The event is the first major fundraiser for the library's foundation in its 20-year history, Armstrong said.

Inspired To Help

In 1987, Armstrong saw the made-for-television movie "Bluffing It" starring Dennis Weaver, who kept his inability to read or write a secret. The movie inspired Armstrong to volunteer as a tutor at the Los Angeles County Public Library in La Verne. There he met Irish immigrant William Heeney, a construction worker who never finished school in his native Dublin.

Heeney said in a phone interview that he would often get lost in Southern California because he could not read a map. Heeney, who lives in Alta Loma, also saw the movie, which inspired him to enroll in the Mount San Antonio College literacy program. There he was placed in a class with young people, where he felt out of place.

Heeney, now 43, sought help at the library in La Verne where he met Armstrong. They worked together for five years. "Steve is like a brother to me," said Heeney. "He's one of the best people I've ever met. He did so much for me. I will be forever grateful to the man."

Heeney eventually became a construction foreman. He said he lives in a different world than before. Armstrong said Heeney did a lot for him, inspiring him to go back to college and earn a degree.

Before meeting Heeney, Armstrong preferred work to study. "I liked being self-sufficient, making money, being independent," he said .

Heeney convinced Armstrong he belonged in a library. At the time, Armstrong wasn't happy with his work at a rehabilitation hospital in Pomona. "I was doing a lot of collection work," said Armstrong. "I wanted to help people, not collect money from them."

Armstrong attended Citrus College in Azusa off and on for 13 years before enrolling at the University of La Verne.
He went to work at the Glendora library in 1993 and rose to the position of development and educational services director. Heeney said of Armstrong, "He turned me around more than I turned his life around."